At FLUIDIC.IO, S.L., we recognise the importance of protecting the privacy of users of our service rent.ai (hereinafter, the "Service"). This Privacy Policy describes how we collect, use, share, and protect your personal information. It is an integral part of the End User License Agreement (EULA).

By using our Service, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We collect different types of data, directly or indirectly, including:

1. Information provided directly by you

- Full name.

- Email address.

- Phone number.

- Billing information and postal address (if applicable).

- Data provided through forms, surveys, or customer support.

1.2. Information collected automatically

- IP address.

- Browser type and version.

- Operating system and device type.

- Date, time, and duration of your visits.

- Pages visited, clicks, errors, and browsing behaviour.

- Unique device identifiers.

1. Information from third parties

We may receive personal information and other relevant data from trusted third parties to improve and facilitate the use of our Service. These third parties include, among others, external authentication platforms such as Google, Apple, Facebook, or other identity providers, which allow you to access the Service quickly and securely without needing to create a new account. Additionally, we may integrate third-party services that offer complementary functionalities such as data analytics, cloud services, marketing tools, payment processing, or social media sharing to enhance content interaction.

All information we receive from these third parties is obtained and processed in accordance with their own privacy policies and terms of service. We ensure that any data they provide to us is handled securely and in compliance with applicable data protection laws. Where required by current legislation or our internal policies, we will request your explicit consent before collecting or using data from these third parties, always guaranteeing your right to decide on the use of your personal information.

Furthermore, when using these authentication methods or integrated services, we recommend reviewing the privacy policies of those providers to understand how they collect, use, and protect your information.

2. PURPOSE OF DATA PROCESSING

We use your information for the following purposes: to provide, operate, and maintain the Service; manage your user account and offer support; improve the quality of the Service and user experience; personalize content and features; communicate with you about updates, technical notices, changes to terms and conditions, or marketing campaigns (subject to prior consent); perform statistical and security analyses; and comply with legal, regulatory, or contractual obligations.

3. LEGAL BASIS FOR PROCESSING

In accordance with Spanish legislation and the General Data Protection Regulation (GDPR), we process your personal data only when there is a legal basis to do so. These bases may include one or more of the following:

- Your explicit consent.

- The execution of a contract or agreement.

- Compliance with a legal obligation.

- Legitimate interests of the company, except where your fundamental rights and freedoms prevail.

4. DISCLOSURE OF YOUR INFORMATION

We may share your information with:

4.1. Authorised Providers and Third Parties

- Companies that provide technology, storage, analytics, marketing, or support services.

- Payment processors (if applicable).

- Cloud and infrastructure services.

All of these parties are contractually obligated to process the data in accordance with this policy and under confidentiality and security measures.

4.2. Legal Requirements

We may disclose your personal information when we are legally required to do so, for example, in compliance with judicial orders, requests from competent authorities, or during official government investigations.

This disclosure may also be made to protect and defend our rights, property, or legal interests, including fraud prevention and detection, contract enforcement, or when it is necessary to take legal action to assert our rights.

In all such cases, the disclosure will be strictly limited to the necessary information and carried out in accordance with applicable laws to ensure the protection of your personal data within the legal framework.

4.3. Business Transfers

In the event of a merger, acquisition, reorganization, partial or total sale of assets, or any other similar corporate transaction involving FLUIDIC.IO, S.L., your personal data may be transferred or disclosed to third parties involved in such transaction.

This transfer is intended to ensure the continuity of the service and compliance with contractual and legal obligations related to your information. At all times, we will ensure that such third parties process your data in compliance with applicable data protection laws and maintain the necessary measures to safeguard your privacy and security.

5. INTERNATIONAL DATA TRANSFERS

If your data is transferred to countries outside your jurisdiction, we will ensure that such transfers are made under appropriate legal mechanisms (such as standard contractual clauses approved by the European Commission or equivalents in other jurisdictions).

6. DATA RETENTION

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, as well as to comply with any legal, fiscal, or contractual requirements that apply to us. This means we will keep your information while it is essential to provide the service, manage the relationship with you, comply with our legal obligations, or resolve potential liabilities.

Once your data is no longer necessary for these purposes, we will proceed with its permanent deletion, thereby protecting your privacy and complying with current data protection regulations.

7. INFORMATION SECURITY

We implement appropriate technical, administrative, and organizational measures to protect your personal information against loss, misuse, unauthorized access, alteration, or destruction. However, no data transmission over the Internet is completely secure, so we cannot guarantee absolute security.

8. USER RIGHTS

You have the right to access your personal data; rectify or update incorrect or incomplete information; request the deletion of your data; restrict or object to the processing of your data; request data portability to another provider; and withdraw your consent (when the processing is based on consent).

To exercise these rights, you can contact us via email at: contact@fluidic.io.

9. COOKIES AND SIMILAR TECHNOLOGIES

Our Service may use cookies and similar technologies to remember your preferences; analyze site traffic and activity; and personalize content and advertising.

You can configure your browser to reject some cookies, although this may affect the functionality of the Service.

10. THIRD-PARTY SERVICES AND EXTERNAL LINKS

Our Service may contain links or integrations with third-party websites or services. We are not responsible for the privacy practices of such third parties and recommend that you read their respective policies.

11. PRIVACY POLICY UPDATES

We may modify this Privacy Policy at any time. We will notify you of significant changes via email, in-app notification, or publication on our website. We recommend reviewing this policy periodically.

12. CONTACT

If you have questions, comments, or wish to exercise your rights related to your personal data, you can contact us at: contact@fluidic.io.

At FLUIDIC.IO, S.L., we recognise the importance of protecting the privacy of users of our service rent.ai (hereinafter, the "Service"). This Privacy Policy describes how we collect, use, share, and protect your personal information. It is an integral part of the End User License Agreement (EULA).

By using our Service, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We collect different types of data, directly or indirectly, including:

1. Information provided directly by you

- Full name.

- Email address.

- Phone number.

- Billing information and postal address (if applicable).

- Data provided through forms, surveys, or customer support.

1.2. Information collected automatically

- IP address.

- Browser type and version.

- Operating system and device type.

- Date, time, and duration of your visits.

- Pages visited, clicks, errors, and browsing behaviour.

- Unique device identifiers.

1. Information from third parties

We may receive personal information and other relevant data from trusted third parties to improve and facilitate the use of our Service. These third parties include, among others, external authentication platforms such as Google, Apple, Facebook, or other identity providers, which allow you to access the Service quickly and securely without needing to create a new account. Additionally, we may integrate third-party services that offer complementary functionalities such as data analytics, cloud services, marketing tools, payment processing, or social media sharing to enhance content interaction.

All information we receive from these third parties is obtained and processed in accordance with their own privacy policies and terms of service. We ensure that any data they provide to us is handled securely and in compliance with applicable data protection laws. Where required by current legislation or our internal policies, we will request your explicit consent before collecting or using data from these third parties, always guaranteeing your right to decide on the use of your personal information.

Furthermore, when using these authentication methods or integrated services, we recommend reviewing the privacy policies of those providers to understand how they collect, use, and protect your information.

2. PURPOSE OF DATA PROCESSING

We use your information for the following purposes: to provide, operate, and maintain the Service; manage your user account and offer support; improve the quality of the Service and user experience; personalize content and features; communicate with you about updates, technical notices, changes to terms and conditions, or marketing campaigns (subject to prior consent); perform statistical and security analyses; and comply with legal, regulatory, or contractual obligations.

3. LEGAL BASIS FOR PROCESSING

In accordance with Spanish legislation and the General Data Protection Regulation (GDPR), we process your personal data only when there is a legal basis to do so. These bases may include one or more of the following:

- Your explicit consent.

- The execution of a contract or agreement.

- Compliance with a legal obligation.

- Legitimate interests of the company, except where your fundamental rights and freedoms prevail.

4. DISCLOSURE OF YOUR INFORMATION

We may share your information with:

4.1. Authorised Providers and Third Parties

- Companies that provide technology, storage, analytics, marketing, or support services.

- Payment processors (if applicable).

- Cloud and infrastructure services.

All of these parties are contractually obligated to process the data in accordance with this policy and under confidentiality and security measures.

4.2. Legal Requirements

We may disclose your personal information when we are legally required to do so, for example, in compliance with judicial orders, requests from competent authorities, or during official government investigations.

This disclosure may also be made to protect and defend our rights, property, or legal interests, including fraud prevention and detection, contract enforcement, or when it is necessary to take legal action to assert our rights.

In all such cases, the disclosure will be strictly limited to the necessary information and carried out in accordance with applicable laws to ensure the protection of your personal data within the legal framework.

4.3. Business Transfers

In the event of a merger, acquisition, reorganization, partial or total sale of assets, or any other similar corporate transaction involving FLUIDIC.IO, S.L., your personal data may be transferred or disclosed to third parties involved in such transaction.

This transfer is intended to ensure the continuity of the service and compliance with contractual and legal obligations related to your information. At all times, we will ensure that such third parties process your data in compliance with applicable data protection laws and maintain the necessary measures to safeguard your privacy and security.

5. INTERNATIONAL DATA TRANSFERS

If your data is transferred to countries outside your jurisdiction, we will ensure that such transfers are made under appropriate legal mechanisms (such as standard contractual clauses approved by the European Commission or equivalents in other jurisdictions).

6. DATA RETENTION

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, as well as to comply with any legal, fiscal, or contractual requirements that apply to us. This means we will keep your information while it is essential to provide the service, manage the relationship with you, comply with our legal obligations, or resolve potential liabilities.

Once your data is no longer necessary for these purposes, we will proceed with its permanent deletion, thereby protecting your privacy and complying with current data protection regulations.

7. INFORMATION SECURITY

We implement appropriate technical, administrative, and organizational measures to protect your personal information against loss, misuse, unauthorized access, alteration, or destruction. However, no data transmission over the Internet is completely secure, so we cannot guarantee absolute security.

8. USER RIGHTS

You have the right to access your personal data; rectify or update incorrect or incomplete information; request the deletion of your data; restrict or object to the processing of your data; request data portability to another provider; and withdraw your consent (when the processing is based on consent).

To exercise these rights, you can contact us via email at: contact@fluidic.io.

9. COOKIES AND SIMILAR TECHNOLOGIES

Our Service may use cookies and similar technologies to remember your preferences; analyze site traffic and activity; and personalize content and advertising.

You can configure your browser to reject some cookies, although this may affect the functionality of the Service.

10. THIRD-PARTY SERVICES AND EXTERNAL LINKS

Our Service may contain links or integrations with third-party websites or services. We are not responsible for the privacy practices of such third parties and recommend that you read their respective policies.

11. PRIVACY POLICY UPDATES

We may modify this Privacy Policy at any time. We will notify you of significant changes via email, in-app notification, or publication on our website. We recommend reviewing this policy periodically.

12. CONTACT

If you have questions, comments, or wish to exercise your rights related to your personal data, you can contact us at: contact@fluidic.io.